Our Clients

"Working with Rocket is fantastic - the team have always delivered our projects on time and with great products, nothing is ever too much trouble, no matter how many small changes I go back with!"

"Rocket produce one of the RSPB's most important fundraising products, providing us with a complete package in terms of customer service, artwork, design, production and fulfilment. The whole process is performed with enthusiasm and integrity and we end up with a fantastic, good quality product that raises hundreds of thousands of pounds for wildlife conservation.

Their customer care is second to none and the whole team come across as professional and committed whilst maintaining a friendly approach. We have been extremely pleased with our relationship to date and hope that this continues for many more years to come."

"Rocket has been one of our preferred merchandise suppliers for several years now as their pricing is competitive, they have a good range of products and they deliver on time. Their customer service is excellent; they work closely with us in the development of our products, provide realistic options and are always up front about what can and can't be achieved. They have really pulled it out of the bag on several occasions to meet very tight deadlines and throughout the whole process I felt that everything was under control. They are always professional and a pleasure to work with and I would recommend them to other charities.

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"We have used 'Rocket' for our promotional material for some 8 years and in that time have been impressed by the friendly and helpful attitude. Timescales are always met and when unforeseen situations arise, and they do from time to time, they are dealt with professionally and efficiently. Would certainly recommend to other charities. "

"Rocket Charities have helped us to deliver a number of successful merchandise campaigns over the last two years. Their excellent account management has ensured a high standard of customer service, and they have delivered creative, good quality and attractive products at competitive prices. Their thorough knowledge of our brand and of the sector has made them a reliable and knowledgeable supplier. We look forward to more successful campaigns together.
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"We have been working with Rocket Charities only since the beginning of 2008. They offer a first class service in sourcing and supplying merchandise for our charity and are happy to react to any unusual demand that we may put their way. Their operation is an excellent example of 'vertical' support, in that they provide all the necessary elements, from sourcing through design and artwork to production and delivery - and they stick to their promises on delivery. We have found that Rocket may not always quote the cheapest price, and we have sometimes, being a charity, been forced to go elsewhere, but their support and ease of communication makes up for their occasional higher prices. We would whole-heartedly recommend them to any Charity looking for a one-stop-shop for their fundraising merchandise needs."

"Rocket are a brilliant supplier to work with. I have always found them most helpful and supportive on any product idea we have asked them to work with us on. As well as being cost competitive, reliable and as more importantly follow strict ethical trading guidelines. We continue to use them as a preferred supplier."

"We have found the service Rocket has given to be excellent. The quality of the products has been to a really high standard, the advice and info given has been very useful and the customer service has been helpful and reliable throughout. We would certainly recommend Rockets to other organisations and look forward to working with them again in the future. "